Search This Blog

Loading...

Monday, November 24, 2014

Windows Not Recognizing Secondary SATA Hard Drive + UEFI + Secure Boot

UEFI is the replacement of your Computer BIOS.  With the introduction of Secure Boot in UEFI, you may find that CD and DVD Boot Disks using WinPE no longer boot properly.  You may also find that Windows no longer detects the addition of a secondary SATA hard drive.  You can resolve this issue by temporarily disabling Secure Boot in UEFI.

Following are the steps to allow a Computer with UEFI and Secure Boot enabled to recognize the addition of a secondary SATA Hard Drive:

Please Note: Some Function Keys may be different in your UEFI.
  1. You may notice that UEFI recognizes the secondary SATA Hard Drive but when you boot to Microsoft Windows - it does not display the SATA Hard Drive in Device Manager.

  2. Reboot the computer.

  3. Hit DEL or F2 to enter UEFI.

  4. Set Secure Boot to Disabled or Legacy.

  5. Hit F10 to Save Changes to UEFI.

  6. Reboot the computer.

  7. Windows now detects the SATA Hard Drive in Device Manager.  You can now use Disk Management to FDISK and Format the Hard Drive.

  8. Once you have completed this process, reboot the computer.

  9. Hit DEL or F2 to enter UEFI.

  10. Set Secure Boot back to Enabled.

  11. Hit F10 to Save Changes to UEFI.

  12. Reboot the computer.

  13. Microsoft Windows can now fully utilize the secondary SATA Hard Drive.

If you found this information helpful, please consider linking to Eugene Computer Repair.

Donations are greatly appreciated.

Subscribe to: Posts (Atom)

Thursday, October 2, 2014

How do you change the GoDaddy cPanel Password?

Following are the correct steps to change the GoDaddy cPanel Password:
  1. Click Visit My Account.

  2. Expand Domains.

  3. Click Launch next to the Domain you wish to modify.

  4. At the top of the screen, click Domains and select Hosting.

  5. Click Settings.

  6. Click Password.

  7. Enter new Password.

  8. Click Change Password.
This issue has been resolved.

If you found this information helpful, please consider linking to Eugene Computer Repair.

Donations are greatly appreciated.

Subscribe to: Posts (Atom)

Thursday, September 25, 2014

Mozilla Firefox: "This connection is untrusted." + SSL Certificate + Cpanel

When you browse to a secure website using Mozilla Firefox, you may encounter the message: "This connection is untrusted."  Google Chrome and Microsoft Internet Explorer may not display a warning.  They may in fact display icons and related information stating the channel is secure.  You may observe that other computers using Firefox do not display the message: "This connection is untrusted."

There are numerous reasons for encountering the message: "This connection is untrusted."  An example of this would be an expired SSL Server Certificate.  However, you may find the issue is due to missing Intermediate Certificates in the SSL Chain.  The missing Intermediate Certificates may be the RSA Domain Validation Secure Server Certificate and the RSA Certification Authority Certificate.  On Windows computers, Google Chrome and Microsoft Internet Explorer use the Trusted Root Certification Authorities Store on the client computer to obtain the Intermediate Certificates in the SSL Chain.  Firefox uses the Mozilla CA Certificate Store and retrieves the Intermediate Certificates from the Internet when it has not been previously cached.  When cached from other websites, the Intermediate Certificates are present and the message "This connection is untrusted" is not displayed.

To install an SSL Server Certificate, you normally select your SSL Server Certificate in Cpanel and then click Install Certificate.  Upon installing your SSL Server Certificate, Cpanel then normally fetches the Intermediate Certificates from a public repository.  The SSL Channel is then activated and everything appears to be normal.  If you are using Cpanel, you may find the SSL Channel is active but the Intermediate Certificates have not been installed.  To resolve this issue, please perform the following steps:

Re-Keying SSL Server Certificate in Cpanel
  1. Email your Certificate Authority and obtain their current CA-Bundle.

  2. Make a manual backup of all SSL Certificate Information in your Cpanel SSL/TLS Manager.

  3. After completing a manual backup of all SSL Certificate information (not outlined here), browse to your Cpanel SSL/TLS Manage.

  4. Click Certificates and delete the SSL Server Certificate.  (Clicking Update to update the certificate with the CA-Bundle information does not work so you will have to Delete.)

  5. After certificate deletion, click the Return To SSL Manager button.

  6. Click Activate SSL on Your Web Site (HTTPS) and then click Uninstall next to the SSL Server Certificate you wish to uninstall.

  7. After uninstallation, click your Browser Back Button.

  8. Click Certificates and browse to your CRT file and then click Upload Certificate.

  9. After upload, click the Return To SSL Manager button.

  10. Click Activate SSL on Your Web Site (HTTPS) and then click Browse Certificates.  Then click Use Certificate.

  11. The Certificate (CRT) field and the Private Key (KEY) fields are then auto-filled.  In the last field labeled Certificate Authority Bundle (CABUNDLE) Optional, paste the CA-Bundle text.

  12. Click Install Certificate.
This issue has been resolved.

To confirm this, I recommend the following online tools:

https://www.geocerts.com/ssl_checker

https://www.ssllabs.com/ssltest/analyze.html

https://sslanalyzer.comodoca.com/ 

https://www.sslshopper.com/ssl-checker.html

If you found this information helpful, please consider linking to Eugene Computer Repair.

Donations are greatly appreciated.

Subscribe to: Posts (Atom)

Legal Notice

Alan Curtis and A1 Smart Computer Services provide programming examples and technical information for illustration only without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose.

Alan Curtis does not assume any legal liability or responsibility for the accuracy and/or completeness of the information provided. Alan Curtis will not be held liable for any direct or indirect loss or damage arising under this legal notice or in connection with the use of this website. Alan Curtis is not affiliated with Microsoft, Yahoo and Google. All trademarks and copyrighted material are the property of their respective owners.

The opinions expressed by Alan Curtis on this blog is based upon information he considers reliable but is not warranted for its completeness or accuracy and should not be relied upon as such. Alan Curtis' statements and opinions are subject to change without notice.

The entire contents of this blog has been copyrighted by Alan Curtis and A1 Smart Computer Services unless otherwise indicated. All rights are reserved by Alan Curtis and A1 Smart Computer Services and content may not be reproduced, downloaded, disseminated, published, or transferred in any form or by any means, except with the prior written permission of Alan Curtis and A1 Smart Computer Services.

For professional Eugene Computer Repair, contact A1 Smart Computer Services.