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Friday, July 20, 2012

FlashPlayerUpdateService.exe - Application Error

You may encounter the error message "FlashPlayerUpdateService.exe - Application Error - The instruction at 0x7c9113c0 referenced memory at 0x00000000.  The memory could not be written."  To resolve this issue, please perform the following steps:
  1. Download the Adobe Flash Uninstaller: http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

  2. Log out and log back in to insure that all web browser processes are forcibly closed. All web browser processes must be terminated in order for Adobe Flash to be fully uninstalled.

  3. With all web browsers closed, run the Adobe Flash Uninstaller.

  4. Reboot the computer.

  5. Install the latest version of Adobe Flash from: http://get.adobe.com/flashplayer/

  6. After installation, reboot the computer once more to confirm the error message is no longer displayed.

You may find that you must also remove all jobs from Start - Control Panel - Scheduled Tasks.

This issue has been resolved.

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