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Monday, November 21, 2011

Action Center Settings - System Center Icons Are Greyed Out/Disabled

When you open Action Center - Action Center Settings and/or System Icons, you notice that all options are unavailable/greyed out/black/disabled.  The options cannot be enabled/turned on. This issue is normally due to a malware infection.  A System Restore should restore the computer to a state prior to this infection.  If not, following are the steps to resolve this issue:

Option 1
  1. Click Start - Control Panel - Administrative Tools - Services.

  2. Stop the Windows Management Instrumentation Service.

  3. Stop the Security Center Service.

  4. Delete the sub-directory entitled REPOSITORY in C:\WINDOWS\SYSTEM32\WBEM.

  5. Reboot.
 Option 2

  1. Click Start - Run.

  2. Type: cmd

  3. Click OK.

  4. Type: sfc /scannow

  5. Allow the System File Scan to complete. Upon completion, reboot the computer.
Option 3
  1. Create a new file entitled: fix3.reg

  2. Copy and paste the following text into fix3.reg:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A}]
    "AutoStart"=""

  3. Double-click fix3.reg

  4. Click Yes when prompted.

  5. Reboot.
Option 4
  1. Create a new file entitled: fix4.reg

  2. Copy and paste the following text into fix4.reg:

    Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    "HideSCAHealth"=-

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    "HideSCAHealth"=-

  3. Double-click fix4.reg

  4. Click Yes when prompted.

  5. Reboot.
Option 5
  1. Create a new file entitled: fix5.reg

  2. Copy and paste the following text into fix5.reg:

    Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks]

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{01979c6a-42fa-414c-b8aa-eee2c8202018}.check.100]

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{01979c6a-42fa-414c-b8aa-eee2c8202018}.check.101]

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{11CD958A-C507-4EF3-B3F2-5FD9DFBD2C78}.check.101]
    "CheckSetting"=hex:23,00,41,00,43,00,42,00,6c,00,6f,00,62,00,00,00,00,00,00,00,\
      00,00,00,00,01,00,00,00,00,00,00,00,54,00,45,00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{852FB1F8-5CC6-4567-9C0E-7C330F8807C2}.check.100]
    "CheckSetting"=hex:23,00,41,00,43,00,42,00,6c,00,6f,00,62,00,00,00,00,00,00,00,\
      00,00,00,00,01,00,00,00,39,00,00,00,4c,4d,45,4d

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{852FB1F8-5CC6-4567-9C0E-7C330F8807C2}.check.101]
    "CheckSetting"=hex:23,00,41,00,43,00,42,00,6c,00,6f,00,62,00,00,00,00,00,00,00,\
      00,00,00,00,01,00,00,00,2e,00,6d,00,69,00,63,00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{945a8954-c147-4acd-923f-40c45405a658}.check.42]
    "CheckSetting"=hex:23,00,41,00,43,00,42,00,6c,00,6f,00,62,00,00,00,00,00,00,00,\
      01,00,00,00,80,00,00,00,2d,20,49,6e,e7,26,43,a6,b2,46,ce,01,00,00,00,00,7b,\
      00,39,00,34,00,35,00,61,00,38,00,39,00,35,00,34,00,2d,00,63,00,31,00,34,00,\
      37,00,2d,00,34,00,61,00,63,00,64,00,2d,00,39,00,32,00,33,00,66,00,2d,00,34,\
      00,30,00,63,00,34,00,35,00,34,00,30,00,35,00,61,00,36,00,35,00,38,00,7d,00,\
      2e,00,6e,00,6f,00,74,00,69,00,66,00,69,00,63,00,61,00,74,00,69,00,6f,00,6e,\
      00,2e,00,31,00,00,00,65,00,29,00,00,00,30,00,00,00,00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{A5268B8E-7DB5-465b-BAB7-BDCDA39A394A}.check.100]

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{C8E6F269-B90A-4053-A3BE-499AFCEC98C4}.check.0]
    "CheckSetting"=hex:23,00,41,00,43,00,42,00,6c,00,6f,00,62,00,00,00,00,00,00,00,\
      00,00,00,00,01,00,00,00,10,00,00,00,00,00,00,00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{DAB69A6A-4D2A-4D44-94BF-E0091898C881}.check.100]

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{E8433B72-5842-4d43-8645-BC2C35960837}.check.100]
    "CheckSetting"=hex:23,00,41,00,43,00,42,00,6c,00,6f,00,62,00,00,00,00,00,00,00,\
      00,00,00,00,01,00,00,00,00,00,00,00,d3,a2,00,00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{E8433B72-5842-4d43-8645-BC2C35960837}.check.101]
    "CheckSetting"=hex:23,00,41,00,43,00,42,00,6c,00,6f,00,62,00,00,00,00,00,00,00,\
      00,00,00,00,01,00,00,00,00,00,00,00,00,00,01,60

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{E8433B72-5842-4d43-8645-BC2C35960837}.check.102]
    "CheckSetting"=hex:23,00,41,00,43,00,42,00,6c,00,6f,00,62,00,00,00,00,00,00,00,\
      00,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{E8433B72-5842-4d43-8645-BC2C35960837}.check.103]
    "CheckSetting"=hex:23,00,41,00,43,00,42,00,6c,00,6f,00,62,00,00,00,00,00,00,00,\
      00,00,00,00,01,00,00,00,00,00,00,00,00,00,01,60

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{E8433B72-5842-4d43-8645-BC2C35960837}.check.104]
    "CheckSetting"=hex:23,00,41,00,43,00,42,00,6c,00,6f,00,62,00,00,00,00,00,00,00,\
      00,00,00,00,01,00,00,00,b1,e6,6d,be,00,00,00,00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Action Center\Checks\{E8433B72-5842-4d43-8645-BC2C35960837}.check.106]
    "CheckSetting"=hex:23,00,41,00,43,00,42,00,6c,00,6f,00,62,00,00,00,00,00,00,00,\
      00,00,00,00,01,00,00,00,00,00,00,00,00,00,01,60

  3. Double-click fix5.reg

  4. Click Yes when prompted.

  5. Reboot.

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